Shipping and Delivery

At  MPC Medical Supply, we are committed to getting you your items as quickly and as smoothly as possible. Please note that to do this, we have to have a system. Please read the following, so you know what to expect, and can plan your orders accordingly.
Standard Delivery
Orders to the lower 48 states are typically shipped by UPS or FedEx Ground, though some are shipped through the US Postal System. Items generally arrive within 1-3 business days, though some may take as long as 7. 
Please note that due to shippers’ restrictions, we cannot ship to a PO Box. Even if you think your item is going to fit.
Most larger, hard-to-lift items, such as scooters, wheelchairs and lift chairs, usually leave the warehouse within 1-3 business days via a common carrier or freight company. Thus, shipping may actually take 5-7 business days from the time the order leaves the warehouse. The freight company will contact you when the item has arrived at their local facility and schedule a delivery time that is convenient for you.
Note that for freight items, our "FREE SHIPPING" covers only ground-floor and curbside deliveries. Unpacking and setup are not included either, but are available with our 
Premium Service Upgrade.
Premium Delivery Service
Our Premium Delivery Service adds convenience and peace-of-mind when you order large items, such as lift chairs. If you order this service, we will ship your order to an local specialist, who will inspect it upon receipt, and then fully set it up in your home at a time of your choosing. The specialist can also train you in use of the item and remove all packing materials from your property. (Please allow an additional 5-7 business days for this service.)